Customer service at Oakland Self Storage is our number one priority. We understand that there are many reasons why people come to this facility. Our plan is to be aware of these needs and be as accommodating as possible. Our manager has over fourteen years of customer service and management experience in the self-storage industry. We have customers who have stored second and third times with us. Our customer referrals and repeat customers are the benchmark of our successful storage facility.
As Madison's newest self storage facility, we are proud to offer many benefits to our customers that can't be found in other places. We understand the challenges facing customers when they move, down size or need extra space. We understand that our commercial customers are looking for a cost effective way to house equipment, extra inventory or store boxes of documents. We have the specialized care that you will need for anything from electronics to antiques. After showing customers a couple of different units and talking with them, we are able to determine the best fit for their needs.
Our customer service staff follows a daily routine of cleaning and maintaining the facility, as well as, checking security and lighting. Pest control at Oakland Self Storage is of the utmost importance and we continually strive to use the newest and best available methods.